Privacy Policy
Information We Collect
We may collect the following types of information:
- Personal Identifiable Information (PII): Name, phone number, email address, and other information voluntarily submitted via contact forms or appointment requests.
- Health Information: If you submit information regarding a speech or language concern, we may collect health-related information that could be considered Protected Health Information (PHI) under HIPAA.
- Usage Data: IP address, browser type, pages visited, and time spent on the site (via tools like Google Analytics).
How We Use Your Information
We use your information to:
- Respond to inquiries
- Schedule consultations
- Provide speech-language therapy services
- Improve our website and services
- Comply with legal and regulatory obligations
HIPAA Compliance
Speech Matters RVA, LLC is committed to maintaining the privacy and security of your Protected Health Information (PHI). Any PHI collected through our website or service process is handled in compliance with the Health Insurance Portability and Accountability Act (HIPAA).
We will never sell or share your health information without your explicit written consent, unless required by law.
Sharing Your Information
We do not sell, trade, or rent your personal information. We may share information only in the following cases:
- With your consent
- With service providers who assist in website operation (e.g., web hosting or email services), under agreements to keep your information confidential
- When required by law (e.g., in response to a court order or legal process)
Cookies and Tracking
Our website may use cookies or analytics tools (such as Google Analytics) to understand how visitors use our site. These do not collect personal or health information and are used to improve user experience.
You can disable cookies in your browser settings.
Data Security
We take appropriate measures to protect your information, including secure data storage and access controls. However, no online method is 100% secure. Please avoid sending sensitive health information through unsecured email or contact forms.
Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.
Your Rights
You have the right to:
- Access, correct, or delete your personal information
- Withdraw your consent at any time
- Request a copy of any PHI we may have collected, as allowed by HIPAA
To make a request, please contact us at [insert your contact email or phone number].
Children’s Privacy
Our website and services are intended for parents or guardians of children in need of speech therapy. We do not knowingly collect personal information from children under 13 without parental consent.
Updates to This Policy
We may update this policy from time to time. Changes will be posted here with a revised effective date. Please review periodically.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Jessica Bennett
Email: Jessica.bennett@speechmattersrva.com
Effective 7/24/2025